Privacy policy

Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Notice on the Responsible Party” in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This could be, for example, data you enter into a contact form.

Other data is automatically collected or gathered with your consent when you visit the website through our IT systems. These are mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior. If contracts are concluded or initiated via the website, the submitted data is also processed for contract offers, orders, or other business inquiries.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

For this and other questions regarding data protection, you can contact us at any time.

2. Hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter “Strato”). When you visit our website, Strato collects various log files, including your IP address.

For more information, please refer to Strato’s privacy policy: https://www.strato.de/datenschutz/.

The use of Strato is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as per TDDDG. Consent can be revoked at any time.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data refers to data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice on the Responsible Party

The responsible party for data processing on this website is:

Renate Schrottenbaum
Hubertusstrasse 80
82031 Grünwald

Phone: +49 (0) 172 96 85 648
Email: rs@rsrelocation.de

Responsible Party

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to exist. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in such cases, the deletion will occur after these reasons cease to apply.

General Information on the Legal Basis of Data Processing on This Website

If you have given your consent to data processing, we process your personal data based on Article 6(1)(a) GDPR or Article 9(2)(a) GDPR if special categories of data according to Article 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is additionally based on Article 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time.

If your data is required for the performance of a contract or pre-contractual measures, we process your data based on Article 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for compliance with a legal obligation under Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interest under Article 6(1)(f) GDPR. The specific legal basis applicable in each case is explained in the following sections of this privacy policy.

Notice on Data Transfer to Non-Secure Third Countries and to US Companies Not Certified Under the DPF

We use tools from companies based in non-secure third countries and US-based tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We note that non-secure third countries do not guarantee a level of data protection comparable to that of the EU.

The USA is generally considered a secure third country with a data protection level comparable to the EU. Data transfers to the USA are therefore permissible if the recipient is certified under the “EU-US Data Privacy Framework” (DPF) or has suitable additional guarantees. Information on third-country transfers, including data recipients, can be found in this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only share personal data if necessary for contract fulfillment, if we are legally required to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest under Article 6(1)(f) GDPR in the transfer, or if another legal basis permits the data transfer.

When using processors, we transfer personal data of our customers only on the basis of a valid data processing agreement (DPA). In cases of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent at any time. The legality of the data processing carried out until the revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Article 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your particular situation, including profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection under Article 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such advertising, including profiling related to direct marketing. If you object, your personal data will no longer be used for direct marketing (objection under Article 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the location of the alleged violation. This right to complain exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to you or a third party in a commonly used, machine-readable format. If you request direct transfer of data to another responsible party, this will only occur if technically feasible.

Access, Correction, and Deletion

Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, the right to correct or delete this data. For this and other questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.
If the processing of your personal data was/is unlawful, you can request restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it for exercising, defending, or asserting legal claims, you have the right to request restriction of processing instead of deletion.
If you have lodged an objection under Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet determined whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed – apart from its storage – with your consent, for the assertion, exercise, or defense of legal claims, for the protection of another natural or legal person’s rights, or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. An encrypted connection is indicated by the browser’s address bar switching from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Contact Form

If you send us inquiries via the contact form, the information you provide in the form, including the contact details you enter, will be stored for the purpose of processing your request and for follow-up questions. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the fulfillment of a contract or necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if obtained; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data retention no longer applies (e.g., after your request has been processed). Mandatory legal provisions – particularly retention periods – remain unaffected.

Inquiry via Email, Telephone, or Fax

If you contact us via email, telephone, or fax, your inquiry, including all related personal data (name, inquiry), will be stored and processed for the purpose of handling your request. We do not share this data without your consent.

The data you send to us via inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data retention no longer applies (e.g., after your request has been processed). Mandatory legal provisions – particularly legal retention periods – remain unaffected.

5. Plugins and Tools

Google Fonts (Local Hosting)

This site uses so-called Google Fonts for uniform font display, provided by Google. The Google Fonts are installed locally, meaning no connection to Google servers takes place.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence serves to protect our website from unauthorized access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence servers so that Wordfence can compare access attempts with its databases and block them if necessary.

The use of Wordfence is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective protection of their website against cyberattacks. If corresponding consent has been requested, processing is carried out exclusively based on Article 6(1)(a) GDPR and § 25(1) TDDDG, provided the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) under the TDDDG. Consent can be revoked at any time.

The data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Source: https://www.e-recht24.de